I haven't heard from my coach/client. What do I do?
I need to build up my coaching hours. What should I do?
Is there a place where a free member can post a request asking for a coaching buddy to practice with?
How do I stop the progress emails?
Who completes progress for gift rounds?
I don't want to leave feedback for one of my matches but I keep getting reminders to do it.
One part of ReciproCoach feedback is compulsory. This is a simple one page form that takes about one minute to fill in. It is only seen by the ReciproCoach administration and coordination team and is essential in our work of ensuring that the ReciproCoach community maintains its high standard. You will receive email reminders and will not be able to join a new round until this administrative feedback is complete.
There is a second section of feedback which gets displayed publicly on profiles. This part of the feedback is not compulsory, however, we recommend that you do take a few minutes to fill this is, as most coaches really value it. If you really don't want to leave feedback then you can leave the answers blank in this section.
I have just completed coach training and need practice with clients to pass the oral exam. Can I do this with ReciproCoach?
What time to the sessions take place?
In the case of coaching and mentoring rounds, you schedule your sessions yourself. It's up to you and the coaches you are working with.
For supervision groups, which are run as a group teleconference, before you join you will see the dates and times for each meeting.
Do my reciprocal partners remain the same for the all the round? Or are these my two first reciprocal partners, and then I will be assigned some others?
If a coaching round involves 6 sessions, does that mean I do 12 sessions in total i.e 6 sessions with both of my partners?
Does the coaching all happen on the same day with everyone?
How is ReciproCoach different from a coaching triad or buddy coaching?
My client has decided that now is not the right time to be coached.We have logged 4 (out of 8) sessions. Can you let me know if this affects my being coached and if there is anything else I need to do?
All you both need to do is report via the online system that you have “ended coaching”. You’ll both get emails to ask you if you want to finish the hours with someone else. If both of you say that you don’t want to make up the hours then all will end there (after you leave feedback for each other). However, if ONE of you would like to finish the hours with someone else then you BOTH will be put into a 4 hour round for the remaining hours in the round, which was to be 8. Note, this does not affect your being coached in any way, as your client has the option to receive the hours, and whether or not they take them, is their choice.
How many hours of coaching can I give and receive?
I am trying to get my PCC and need to coach more clients. What's the best way to do this?
To be allocated another client (and coach) you need to join another round. There are rounds starting every month. If you are getting a bit coached out yourself (because of the way RECIPROcoach works, you always get a coach and a client), you might be interested in a gift round (eligible for coaches with 100+ client coaching hours), where you give your coach away to a loved one i.e. someone you normally couldn't coach yourself. There is usually a gift round offered at Easter and Christmas each year. You can join these rounds the usual way, via the members area.
How do I confirm progress?
My coach/client and I are running late and won't be finished before the end date of the round. What do we do?
If it's mutually agreeable to all involved parties, you can finish the sessions in a round after the end date, as long as you let the coordinator of your round know.
A lot of coaches run a little late - the end date is just a guide. The important thing is that your coordinator knows when you are scheduled to complete the sessions.
How does the feedback work? I just completed my first session as coachee. Do I have to wait until the end of the round or is there a process for giving feedback to the coach after each session?
After each session you give or receive, you need to log progress i.e. just log the fact that that session was completed. You don't need to leave actual feedback on your coach/client/mentor/mentee until the end of the round, when you have completed all sessions. If you want to give your coach feedback sooner than this, then you can give it during a session or by email.
I didn't have a good experience and don't want to leave negative feedback that appears publicly.
Only one part of the ReciproCoach feedback system is compulsory and that is only for administrative purposes, which does not get displayed publicly on profiles. The second part of the the feedback system is optional and if you decide not to fill it in, leaving the questions blank, this says enough on its own. There is also a private feedback section (it's the last question), where you can leave really honest feedback that will only be sent to the concerned person. We recommend you fill this part in if you did have a negative experience, so that the concerned person will be aware of the areas they need to develop. Finally, remember that the person who you leave feedback for is able to hide it from their profile. They will be notified when you leave feedback and can easily opt not to display your feedback in their profile.
I participated in a gift round and now my partner's feedback appears in my professional profile.
You can hide any feedback in your profile from this page:
https://reciprocoach.com/profile/edit#!#feedback
This page can also be found if you click on Edit profile under the Profile menu and going to the Feedback tab.
Your hours are not the same as mine, because IAC doesn't count hours. I coach by 30 min except for in Reciprocoach.
In the profile, hours represent the accumulation of every 60mins of coaching you have done i.e. just like a clock hour. So if you do 30min sessions, as a standard, then this is 0.5 hours and similarly, if you do 45min sessions as a standard, then this is 0.75 hours. We don't count sessions, but actual hours of coaching, as measured by a clock.
I've left feedback already, but I keep receiving reminders. Why?
It's very likely that you've only left administrative feedback. After leaving the administrative feedback (where you rate your partner), the website then asks you whether you want to leave feedback for your partner's profile. If you don't answer this question, the reminders will continue. So all you need to do is login to the members area, click on the round from the dashboard, and choose "Leave feedback" from the "Action" list once again. This will take you to the page where you need to say whether or not you'll provide feedback for your partner's profile. As soon as you answer this question, the reminders will stop.
How do I leave feedback?
From the dashboard, click on the round name. From the "Action" list on the right of the relevant round, select "Update progress" or "Leave feedback".
What do I do if I need to end my coaching early?
The first step is to inform your partner that you are ending the relationship and as far as possible, explain your reasons for ending the relationship. Then logon to the system and end your coaching relationship early by selecting the "end coaching" option from the progress list. It will ask you and your partner how many sessions you have completed and give you the option to get a replacement match to finish these remaining sessions. If one of you choose to finish the sessions with someone else, you both are required to do so. You will then be placed into a special round for the number of sessions remaining and only in the incomplete role. A re-match will normally occur within about a month of ending your original relationship early. In some cases, clients may feel that they are "complete" but still have one or two sessions as part of the round. In this case, you may consider all sessions "complete" and choose "no" when asked about a re-match.
Do we wait until end of round to leave feedback? I didn't find "Leave..." on Manage page.
Your questions about hours are not the same as mine, because IAC doesn't count hours. I coach by 30 min. I don't want to give you the wrong information.
When we refer to coaching "hours" we are referring to every 60 mins of coaching you have done. Therefore, if you normally do 30 min sessions, then you need to do 2 sessions for every 1 hour of coaching.
When you say 8 sessions, is that 8 sessions as a client or a coach?
When we say a round involves 8 sessions, that means that you give 8 sessions (as a coach) and receive 8 sessions (as a client).
Should I set up a contract/agreement with my client?
Please treat your client as you would a normal, fee-paying client, including contract/agreement and anything else you’d normally do with a client.
For the people on Reciprocoach do I need to get their personal authorization to include them in my coaching log?
No permission needed as all ReciproCoaches agree to this condition upon joining a round:
"give permission for your reciprocal partners to automatically include your details in their coaching hours log for certification purposes and to record sessions for mentoring/certification purposes, unless you specify otherwise"
This is my first ReciproCoach round and I'm wondering if there is a specific template or structure to be used in these coaching sessions? Also, is there a specific way of giving feedback/evaluation?
Just coach in the way you’ve been trained to. It’s wise to ask your client for feedback at the end of the first session (or by email after it) and then regularly throughout. There is no specific way however. We gather feedback at the very end via the system, but you’ll be guided through this.
I only had one session which didn't turn out so well - do I have to leave feedback?
You can leave administrative feedback (the first section) which is not public and simply helps us ensure that the ReciproCoach community maintains a high standard and then when it comes to leaving feedback on your coach's profile (the second section), just decline leaving feedback at all. Also, you can always leave questions blank.