How long do the business resources last?
All of our business resource subscriptions expire after one year.
Is there a way to use more than one coaching wheel format at a time? Such as a weight loss wheel for my weight loss coaching site, relationship coaching wheel, life balance wheel, etc. I would like to create more than formatted wheel at a time.
Yes. We can create additional accounts for you manually. Please email the coordinator to request additional accounts be set up.
Can the email intake at the beginning be changed after the client submits the wheel? I don't like the idea the client has to submit their information first.
Unfortunately not. We set it up this way, so that you are guaranteed of getting the contact details of the people to do your wheel, so that you can build your database. In most cases, if you don't collect these details first, people will not provide their details at the end, because they already have what they wanted. Having said this, we do not support spam and people should always be given an opportunity to confirm (or reject) their subscription to any email lists you add them to.
can the email intake at the beginning be changed after the client submits the wheel? I don't like the idea the client has to submit their information first.
Unfortunately not. We set it up this way, so that you are guaranteed of getting the contact details of the people to do your wheel, so that you can build your database. In most cases, if you don't collect these details first, people will not provide their details at the end, because they already have what they wanted. Having said this, we do not support spam and people should always be given an opportunity to confirm (or reject) their subscription to any email lists you add them to.
How do get a coaching wheel, intake form, prep form or reflection form subscription?
All of our business resources are available for purchase, whether you have a paid membership or not. Most of ourmemberships also include one, some or all of our business resources. To activate a subscription to one of our business resources, all you need to do is click on the link to the relevant resource below the Business menu, and at the bottom of this page, you'll see your options for activating a subscription, whether via a membership credit available on your account, ReciproCash or by direct payment.
How do I change the colour of title of my wheel?
Click on Online resources - Coaching Wheel under the Business menu. Go to Coach profile tab, and there you can pick any color you like.
I am getting an error when my clients and I try to access one of my resources.
This error is more than likely due to your resource having expired. ReciproCoach resources do not get automatically renewed with your ReciproCoach membership. You need to manually renew each resource you want each year, via the ReciproCoach members area. You should receive a resource subscription reminder email before it is due to expire. If you did not receive this, check your SPAM folder, as you may not receiving other important emails from us.
Why do I receive blank intake forms from my clients?
ReciproCoach Intake Forms provide the client with the opportunity email
themselves a copy of the form so they can think about the questions and
respond later. Each time the click this link and send themselves a copy of
the form, you also get a copy with the subject "Intake Form submission from
...". It will show you all of the questions they answered (if any) up until
the point they sent themselves the email.
When are resources activated?
Resources are activated at different times to the membership and so have different expiry dates to your membership. Normally you should receive an email each time a resource is about to expire, but if you want to check your resources now, you can extend the subscriptions in advance so that they don't expire within the year.
I've lost the link of my intake form template for sending out to coachees.
You can get your link whenever you need it from your ReciproCoach admin area. Just
login, go to Resources - Intake form and click on "go to admin area". This will pull up a page where you can manage everything related to your intake form, including to get the link to send to clients.
What can I use the "Flexible business resource credits" for?
If you go to the Business menu, you'll see a list of business resources/tools. Your flexible business resource credits will activate a one year subscription (or renewal/extension) of any of these.
Why can I only click on some profiles from the home page?
Home page coach profiles are only clickable when the member has an instant website activated.
Why can I only click on some profiles from the home page?
Home page coach profiles are only clickable when the member has an instant website activated.
How long are the client form submissions kept on your system? What measures are taken to keep them secure and maintain confidentiality?
All client form submissions are there for as long as you leave them there i.e. until you delete them. Regarding security and confidentiality, your client form submissions are only accessible via login. So as long as you keep your username and password secure, then security and confidentiality is also maintained.
I have opted in to having my profile on the public previews page. When I click on my photo, it says "this coach does not have an active profile". I assumed by clicking on the photo, I would be taken to my profile. Is this not the case?
In order to make your profile available to public users, you need to activate an Instant Website subscription here.
If I don't renew my subscription to Coaching Research in Practice, will I lose access to past articles?
The short answer is yes. Coaching Research in Practice subscriptions provide access to the entire bank of 100+ coaching research articles. If you do not renew your subscription, you will lose access to all past issues, however upon renewal your access will be restored.
How do I get my profile to appear on the home page?
The coach profiles that you see on the homepage are a random display of approved coaches from the ReciproCoach community. If you would like people to be able to contact you if they see your profile, then you need to activate an instant website.
When will my instant website be visible?
Your instant website is instant. It should be visible immediately.
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